TALK LEGAL

Website Privacy, Cookies and Terms

How Talk Legal Limited collects, uses and protects personal information, together with website terms of use.

Privacy notice

Talk Legal Limited is the controller of personal information collected through this website and through initial enquiries.

Contact: win@TopLegal.net

Postal address: 140 Cheetham Hill Road, Manchester M8 8PZ

Company number: 17403542

ICO registration number, if applicable: [ICO NUMBER]

Information we collect

We may collect your name, contact details, organisation, information about a dispute, the identity of other parties, uploaded documents, correspondence, call notes, billing information and technical information about use of the website.

Legal matters can contain sensitive personal information. Do not send more information than is reasonably necessary for us to decide whether the matter is within our service. Do not send original documents through the website.

Why we use information

We may use personal information to:

  • respond to an enquiry;
  • identify the parties and check for conflicts;
  • decide whether we can offer a service;
  • take steps requested before entering a contract;
  • provide an agreed service;
  • administer fees and records;
  • meet legal obligations;
  • establish, exercise or defend legal claims;
  • maintain the security and operation of the website; and
  • send updates or marketing where there is a lawful basis and you have not opted out.

The lawful basis will depend upon the purpose and may include steps before a contract, performance of a contract, legal obligation, legitimate interests, consent and the establishment, exercise or defence of legal claims.

Sharing information

Information may be shared where necessary with service providers supporting email, document storage, website hosting, security, administration and accounting; with courts, Tribunals, opponents, witnesses or experts as required for an accepted matter; with professional advisers; or where disclosure is required by law.

We do not sell personal information.

Retention and security

Enquiry and matter records are retained only for as long as reasonably required for the relevant purpose, legal obligations and the protection of legal rights. The detailed retention periods are set out in [INSERT OR LINK TO RETENTION SCHEDULE].

Reasonable technical and organisational measures are used to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you may have rights to request access, correction, erasure, restriction, objection, portability or withdrawal of consent. Some rights are limited where information is required for legal claims or another lawful purpose.

Contact win@TopLegal.net to make a request. You may also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

The website may use essential cookies required for operation and, with consent where required, analytics or other optional cookies.

Cookie controls: Accept Optional Cookies | Reject Optional Cookies | Choose Settings

The final cookie table must identify each cookie, its provider, purpose and duration. Optional analytics or advertising technology must not be activated before the required consent has been obtained.

Website terms of use

The information on this website is general information. It is not advice on any particular matter and should not be treated as a substitute for an agreed review of the relevant facts and documents.

Visiting the website, submitting a form, telephoning, emailing or sending documents does not create a retainer. Talk Legal acts only after accepting a defined instruction in writing.

You must not misuse the website, attempt unauthorised access, introduce malicious material, submit information unlawfully or infringe another person's rights.

Website content belongs to Talk Legal Limited or its licensors. It may be printed or saved for personal reference but must not be republished or exploited commercially without permission.

Links to third-party websites are provided for convenience and do not amount to an endorsement. Talk Legal is not responsible for the availability or content of third-party sites.

Nothing in these terms excludes liability which cannot lawfully be excluded. Subject to that qualification, Talk Legal does not accept responsibility for action taken or not taken solely in reliance on general website content.

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights which apply.

Talk Legal

Talk Legal Limited. Registered office: 140 Cheetham Hill Road, Manchester M8 8PZ.

Company number: 17403542

Small Claims Champion and Leaseholders Champion are trading names of Talk Legal Limited.

07747 621 621·win@TopLegal.net

Important

Talk Legal Limited is not a firm of solicitors and is not authorised or regulated by the Solicitors Regulation Authority. It does not currently carry professional indemnity insurance. Clients do not have access to the SRA Compensation Fund in respect of its work, and complaints about Talk Legal cannot ordinarily be made to the Legal Ombudsman. Talk Legal does not hold client money.

Website information is general and is not advice on a particular matter. No retainer is created by visiting the website, submitting an enquiry or sending documents.